Your privacy is important to us. Therefore, through this document, we explain what data we collect from users on the website www.savetheproof.com (hereinafter, the website), how we use it, and for what purposes, among other relevant information.

For your information, we will never request more information than is necessary for the required services; we will never share your data with third parties, except where legally required or with your prior authorization; and we will never use your data for any purpose not previously specified.

As a User of the website, you should carefully read this Privacy Policy on a regular basis and whenever you provide your personal data, as it may be subject to change. The provider reserves the right to modify the information contained on the website in order to comply with legal obligations or update this Policy. The provider is not required to give prior notice to Users regarding changes; the publication of updates on the website shall suffice.

Identity: FULL DIGITAL, S.L. (also referred to as the provider)
VAT ID: B67207845
Postal Address: C/ Bruc, 149, 08037, Barcelona
Email: [email protected]

FULL DIGITAL, S.L., as the controller of the website, in accordance with the provisions of Regulation (EU) 2016/679 of April 27, 2016 (GDPR) on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and other applicable regulations on personal data protection, as well as Law 34/2002 of July 11, on Information Society Services and Electronic Commerce (LSSICE), hereby informs you that it has implemented the necessary technical and organizational security measures to ensure and protect the confidentiality, integrity, and availability of the data provided.

The data we collect, how we collect it, and the purpose of processing are as follows:

1. Contact form and/or information request:

• Required data: name, email;
• Purpose: to respond to inquiries and/or provide information requested by the User;
• Legal basis: User’s consent.

2. Account creation form:

• Required data: email;
• Purpose: to create a User account and to allow access to the functionalities of the website and, if we have their consent, to send the User commercial information of interest about our services via email, SMS, social media, or any other electronic or physical means, provided that the User has expressly consented to it;
• Legal basis: User’s consent.

3. Appointment Scheduling form:

• Required data: name and email;
• Purpose: to schedule an appointment and handle the user’s request;
• Legal basis: user consent.

4. Website chat:

• Required data: any information voluntarily provided by the User;
• Purpose: to respond quickly and efficiently to requests for information;
• Legal basis: legitimate interest of the controller.

5. If you purchase a service through our website:

• Required data: full name, address, email, phone number, and credit or debit card information;
• Purpose: to contract our service or purchase our product;
• Legal basis: User’s consent.

6. To carry out the contractual relationship and necessary administrative, tax, and accounting procedures in accordance with current legislation:

• Required data: full name, phone number, address, ID number, email, signature;
• Purpose: to manage internal commercial, tax, and administrative matters;
• Legal basis: data subject’s consent and contractual relationship.

7. WhatsApp: use of this channel is detailed in the “WhatsApp” section of this policy.

All photos published on the website are the property of FULL DIGITAL, S.L.

You may revoke your consent at any time by sending an email with the subject “Unsubscribe” to the email address provided.

In accordance with the LSSICE, FULL DIGITAL, S.L. does not engage in SPAM practices. Therefore, it does not send commercial communications by email that have not been previously requested or authorized by the User. Consequently, all communications you receive from the provider will include the option to revoke your express consent to receive further messages.

We will not process your personal data for any purpose other than those described here, except where required by law or court order.

Your personal data will not be subject to automated decision-making.

Your data will be retained for as long as necessary to fulfill the purpose for which it was collected, to comply with legal obligations or judicial requirements, and as long as you do not withdraw your consent or exercise your right to erasure, objection, or restriction of processing. However, we will retain your data for the periods legally established by the applicable regulations.

FULL DIGITAL, S.L. will only provide information to law enforcement authorities under a court order or when required by law, without prejudice to the possibility of blocking or cancelling the User’s account if there are indications of a potential criminal offense. The information provided will be limited to what the provider has at that time.

The information you provide through this website will be hosted on the servers of FULL DIGITAL, S.L., contracted from the company that provides the web hosting service. The data processing of the entity is regulated by a data processing agreement between the provider and this company.

With your prior consent, your data may be processed by technology service providers (commercial communication platforms, meeting scheduling, etc.) located within the European Economic Area. Likewise, and for the same purpose, your data may be transferred to technology service providers located in the United States. These transfers are carried out in accordance with the EU–U.S. Privacy Framework approved by the European Commission.

Please note that the provider uses the following tool, which may store your data:

Google Analytics: to analyze and measure user interactions with the website through cookies. The information generated and collected by these cookies regarding usage (including your IP address) will be directly transmitted to and stored by Google, Inc., located in Delaware, 1600 Amphitheatre Parkway, Mountain View, California, CA 94043, United States (“Google”), on its servers in the United States. Google, Inc. adheres to the EU–U.S. Privacy Framework approved by the European Commission.

As a Data Subject, you may exercise the following rights before FULL DIGITAL, S.L. by submitting a written request to the postal address indicated above or by sending an email to [email protected], with the subject line: “DATA PROTECTION: DATA SUBJECT RIGHTS”.

Rights:

• Right of access: Allows the data subject to know and obtain information about their personal data being processed.
• Right to rectification: Allows for the correction of errors and modification of inaccurate or incomplete data.
• Right to erasure: Allows for the deletion of data that is inadequate or excessive.
• Right to object: Allows the data subject to object to the processing of their personal data or request the cessation of processing.
• Right to restriction of processing: Involves marking stored personal data to limit its future processing for the exercise or defense of legal claims.
• Right to data portability: Enables the data subject to receive their personal data in a structured, commonly used, and machine-readable format, and to transmit it to another controller without hindrance.
• Right not to be subject to automated individual decision-making (including profiling): The right not to be subject to a decision based solely on automated processing that produces legal effects or significantly affects the individual.

As a User, you also have the right to withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of the processing carried out prior to such withdrawal.

Furthermore, you have the right to lodge a complaint with the supervisory authority if you believe that your data protection rights may have been violated: www.aepd.es.

SECURITY MEASURES

The data you provide will be treated confidentially. The provider has adopted all necessary technical and organizational security measures, as well as the appropriate levels of protection, to guarantee the security of data processing and prevent its alteration, loss, theft, or unauthorized access, in accordance with the current state of technology and the nature of the data stored. Likewise, the provider ensures that the processing and registration in files, programs, systems, or equipment—whether local or in data centers—comply with the integrity and security standards established by current regulations.

LANGUAGE

The applicable language for this privacy policy is Spanish. Therefore, in the event of any contradiction between versions provided in other languages, the Spanish version shall prevail.

SOCIAL MEDIA

Please note that FULL DIGITAL, S.L. may have a presence on social networks. The data processing of individuals who follow us on social networks (and/or perform any connection or interaction through social platforms) via official pages of FULL DIGITAL, S.L. will be governed by this section, along with the terms of use, privacy policies, and access regulations of the respective social network accepted by the user.

FULL DIGITAL, S.L. will process your data for the purpose of properly managing its social media presence, informing you of activities, products, or services, as well as for any other purpose allowed by the social network’s regulations.

The publication of content is prohibited if it:

• Is presumably illegal under national, EU, or international regulations, or involves illegal activity or goes against good faith.
• Violates fundamental rights, is disrespectful, offensive, or may generate negative opinions among users or third parties, or is deemed inappropriate by FULL DIGITAL, S.L..
• Generally contravenes principles of legality, honesty, responsibility, human dignity, child protection, public order, personal privacy, consumer rights, or intellectual and industrial property rights.

FULL DIGITAL, S.L. reserves the right to remove any content from its website or corporate social media pages without prior notice if deemed inappropriate.

If you share personal information via social networks, FULL DIGITAL, S.L. will not be responsible for the security measures applicable to those platforms. Users must review the specific terms and conditions of the social network in question.

REMARKETING AND RETARGETING

Remarketing is a system that allows customized ads to be shown to users who have previously visited a website. It is associated with Google AdWords and is aimed at improving return on investment (ROI). Remarketing places a cookie on the user’s device, which enables affiliated websites on Google AdSense to display provider banners.

Retargeting is a technique that uses tracking systems to show graphic ads on other websites to users who have left our site without completing a desired action (e.g., registration, purchase, request). These ads are primarily focused on achieving the conversion goals of our website.

The information collected through these functions is gathered by cookies from Meta, “X” (formerly Twitter), DoubleClick, and Google AdWords. You can view the data collected in the respective privacy policies of each service:

• Meta
• “X”
• DoubleClick
• Google AdWords

If you do not wish for this information to be collected via cookies, you may disable Google’s cookies through your ad settings. You may also opt out of cookies from third-party vendors via the Network Advertising Initiative opt-out page.

These services may allow interaction with social networks or other external platforms. Interactions and information obtained are subject to each user’s privacy settings on their respective platforms. Even if users do not use the service, it may still collect traffic data for the pages where it is installed.

GOOGLE ADWORDS

AdWords is Google’s advertising platform for advertisers. The provider uses Google AdWords to create campaigns and ads for display on other websites. When generating an ad, the audience can be segmented based on:

• Location;
• Demographics (age, gender, etc.);
• Interests (activities, hobbies, etc.);
• Online and offline purchasing behavior;
• And more.

From the moment the user submits their data via the subscription form, the information obtained through Google AdWords is subject to this privacy policy. Under no circumstances will this data be used for any other purpose.

The provider may select and publish customer testimonials on its Services. These may contain personally identifiable information such as name and/or city, state, or country. If you would like your name or testimonial removed from the site, please contact the provider using the contact information provided above.

WHATSAPP

The processing of data from individuals who contact FULL DIGITAL, S.L. via WhatsApp is governed by this section, as well as the terms of use, privacy policies, and access rules of the WhatsApp platform, as previously accepted by the user.

FULL DIGITAL, S.L. will process your data solely to manage your inquiry and for any administrative purposes related to the service. Your data will be shared with WhatsApp Ireland Limited, which implements technical security measures to ensure the confidentiality, integrity, and availability of your data, as stated in its privacy policy. No further disclosures are anticipated unless legally required or requested by a court.

Your data will be retained for the duration of the purpose for which it was collected and, once no longer needed, will be securely blocked, archived, and stored for the legally required period.

The use of FULL DIGITAL, S.L.‘s WhatsApp account to send content unrelated to an inquiry, or any unlawful content under national or international law that infringes on fundamental rights, or that contravenes principles such as legality, integrity, responsibility, privacy, consumer protection, or intellectual and industrial property, is strictly prohibited.

FULL DIGITAL, S.L. reserves the right to modify this policy in order to adapt it to legislative or jurisprudential developments.

The consent given, both for the processing and the transfer of the data of the data subjects, can be revoked at any time by notifying FULL DIGITAL, S.L. in the manner established in this Policy for exercising rights. This revocation will not have retroactive effect in any case.

In general, the relationships between FULL DIGITAL, S.L. and the Users of its telematic services, present on this website, are governed by Spanish law and jurisdiction, to which the parties expressly submit. The competent courts for the resolution of any disputes arising from or related to the use of the website shall be those located in the provider’s domicile (if the user is not considered a consumer under the TRLGDCU) or the user’s domicile (if the user is considered a consumer under the TRLGDCU).