Your privacy is important to us. Therefore, through this document, we explain what data we collect from users on the website www.savetheproof.com (hereinafter, the website), how we use it, and for what purposes, among other relevant information.

For your information, we will never request more information than is necessary for the required services; we will never share your data with third parties, except where legally required or with your prior authorization; and we will never use your data for any purpose not previously specified.

As a User of the website, you should carefully read this Privacy Policy on a regular basis and whenever you provide your personal data, as it may be subject to change. The provider reserves the right to modify the information contained on the website in order to comply with legal obligations or update this Policy. The provider is not required to give prior notice to Users regarding changes; the publication of updates on the website shall suffice.

Identity: FULL DIGITAL, S.L. (also referred to as the provider)
VAT ID: B67207845
Postal Address: C/ Bruc, 149, 08037, Barcelona
Email: [email protected]

FULL DIGITAL, S.L., as the controller of the website, in accordance with the provisions of Regulation (EU) 2016/679 of April 27, 2016 (GDPR) on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and other applicable regulations on personal data protection, as well as Law 34/2002 of July 11, on Information Society Services and Electronic Commerce (LSSICE), hereby informs you that it has implemented the necessary technical and organizational security measures to ensure and protect the confidentiality, integrity, and availability of the data provided.

The data we collect, how we collect it, and the purpose of processing are as follows:

1. Contact form and/or information request:

• Required data: name, email;
• Purpose: to respond to inquiries and/or provide information requested by the User;
• Legal basis: User’s consent.

2. Account creation form:

• Required data: email;
• Purpose: to create a User account and to allow access to the functionalities of the website and, if we have their consent, to send the User commercial information of interest about our services via email, SMS, social media, or any other electronic or physical means, provided that the User has expressly consented to it;
• Legal basis: User’s consent.

3. Appointment Scheduling form:

• Required data: name and email;
• Purpose: to schedule an appointment and handle the user’s request;
• Legal basis: user consent.

4. Website chat:

• Required data: any information voluntarily provided by the User;
• Purpose: to respond quickly and efficiently to requests for information;
• Legal basis: legitimate interest of the controller.

5. If you purchase a service through our website:

• Required data: full name, address, email, phone number, and credit or debit card information;
• Purpose: to contract our service or purchase our product;
• Legal basis: User’s consent.

6. To carry out the contractual relationship and necessary administrative, tax, and accounting procedures in accordance with current legislation:

• Required data: full name, phone number, address, ID number, email, signature;
• Purpose: to manage internal commercial, tax, and administrative matters;
• Legal basis: data subject’s consent and contractual relationship.

7. WhatsApp: use of this channel is detailed in the “WhatsApp” section of this policy.

You may revoke your consent at any time by sending an email with the subject “Unsubscribe” to the email address provided.

In accordance with the LSSICE, FULL DIGITAL, S.L. does not engage in SPAM practices. Therefore, it does not send commercial communications by email that have not been previously requested or authorized by the User. Consequently, all communications you receive from the provider will include the option to revoke your express consent to receive further messages.

We will not process your personal data for any purpose other than those described here, except where required by law or court order.

Your personal data will not be subject to automated decision-making.

Failure to provide the requested personal data or to accept this Privacy Policy will make it impossible to achieve the purposes described above.

In cases where there is a prior contractual relationship between the parties, the legal basis for carrying out the administrative, tax and accounting obligations required under the applicable legislation shall be the prior existence of the commercial relationship established between the parties.

Your data will be retained for as long as necessary to fulfill the purpose for which it was collected, to comply with legal obligations or judicial requirements, and as long as you do not withdraw your consent or exercise your right to erasure, objection, or restriction of processing. However, we will retain your data for the periods legally established by the applicable regulations.

FULL DIGITAL, SL shall provide information to law enforcement authorities pursuant to a court order or where required by a legal provision. The information provided shall be limited to the information held by the provider at that time.

FULL DIGITAL, SL shall carry out international data transfers when using the following tools required for the performance of its activity, which may store your data. These tools are as follows:

Google Analytics: to analyze and measure user interactions with the website through cookies. The information generated and collected by these cookies regarding usage (including your IP address) will be directly transmitted to and stored by Google, Inc., located in Delaware, 1600 Amphitheatre Parkway, Mountain View, California, CA 94043, United States (“Google”), on its servers in the United States. Google, Inc. adheres to the EU–U.S. Privacy Framework approved by the European Commission.

As a Data Subject, you may exercise the following rights before FULL DIGITAL, S.L. by submitting a written request to the postal address indicated above or by sending an email to [email protected], with the subject line: “DATA PROTECTION: DATA SUBJECT RIGHTS”.

Rights:

• Right of access: Allows the data subject to know and obtain information about their personal data being processed.
• Right to rectification: Allows for the correction of errors and modification of inaccurate or incomplete data.
• Right to erasure: Allows for the deletion of data that is inadequate or excessive.
• Right to object: Allows the data subject to object to the processing of their personal data or request the cessation of processing.
• Right to restriction of processing: Involves marking stored personal data to limit its future processing for the exercise or defense of legal claims.
• Right to data portability: Enables the data subject to receive their personal data in a structured, commonly used, and machine-readable format, and to transmit it to another controller without hindrance.
• Right not to be subject to automated individual decision-making (including profiling): The right not to be subject to a decision based solely on automated processing that produces legal effects or significantly affects the individual.

As a User, you also have the right to withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of the processing carried out prior to such withdrawal.

Furthermore, you have the right to lodge a complaint with the supervisory authority if you believe that your data protection rights may have been violated: www.aepd.es.

SECURITY MEASURES

The data you provide to us shall be processed confidentially. The provider has adopted all necessary technical and organisational measures and all necessary levels of protection to guarantee security in the processing of the data and to prevent its alteration, loss, theft, unauthorised processing or access, in accordance with the state of the art and the nature of the stored data. Likewise, it is also guaranteed that the processing and recording in files, programs, systems or equipment, premises and centres comply with the integrity and security requirements and conditions established in the regulations in force.

LANGUAGE

The language applicable to this Privacy Policy is Spanish. Therefore, in the event of any contradiction in any of the versions provided in other languages, the Spanish version shall prevail.

SOCIAL MEDIA

We inform you that FULL DIGITAL, S.L. may have a presence on social media. The processing of data carried out in relation to persons who become followers on social media and/or carry out any link or connection action through social media on the official pages of FULL DIGITAL, S.L. shall be governed by this section, as well as by those terms of use, privacy policies and access regulations belonging to the relevant social network in each case and previously accepted by the user.

FULL DIGITAL, S.L. shall process your data for the purposes of properly managing its presence on the social network, reporting on the provider’s activities, products or services, as well as for any other purpose permitted by the regulations of the Social Networks.

The publication of content is prohibited:

• That is allegedly unlawful under national, EU or international regulations, or that carries out allegedly unlawful activities or contravenes the principles of good faith.
• That infringes the fundamental rights of persons, lacks online courtesy, causes nuisance or may generate negative opinions among our users or third parties, and, in general, any content that FULL DIGITAL, S.L. considers inappropriate.
• And, in general, that contravenes the principles of legality, honesty, responsibility, protection of human dignity, protection of minors, protection of public order, protection of private life, consumer protection and intellectual and industrial property rights.

Likewise, FULL DIGITAL, S.L. reserves the right to remove from the website or from the corporate social network, without prior notice, any content deemed inappropriate.

In any case, if you send personal information through the social network, FULL DIGITAL, S.L. shall be exempt from liability in relation to the security measures applicable to that platform; and the User, should they wish to know them, must consult the relevant specific terms and conditions of the network in question.

REMARKETING AND RETARGETING

Remarketing is a system that allows tailored or personalised advertisements to be created for users who have previously visited a website, in this case, ours. It is a solution associated with Google AdWords with the aim of achieving a better return on investment (ROI). Remarketing places a cookie on the user’s computer and, on sites affiliated with Google AdSense with display ads, a banner from the provider is shown.

Retargeting is the technique used to display graphic advertisements on other websites, thanks to a tracking system, to a user who has left our site without completing a process that we wanted them to complete, such as registration, purchase, request, etc. These advertisements should be mainly aimed at achieving the conversion objective of our website.

The information we collect through these features is collected by Meta, “X”, DoubleClick and Google AdWords cookies. You can find out what data these cookies collect in the following privacy policies of each service:

• Meta
• “X”
• DoubleClick
• Google AdWords

If you do not want this information to be collected by these cookies, disable the use of Google cookies through Google’s ad settings. You may also disable the use of cookies from a third-party provider through the Network Advertising Initiative opt-out page.

This type of service allows interaction with social networks or other external platforms. The interactions and information obtained by the provider shall always be subject to the user’s privacy settings on each social network. If a service that allows interaction with social networks is installed, it is possible that, even if users do not use the service, it may collect web traffic data relating to the pages on which it is installed.

META ADS

The provider’s website uses Meta Ads, which is Meta’s advertising platform. It allows campaigns and advertisements to be created. When creating an advertisement, the audience may be segmented by:

• Location;
• Demographic data, such as age, gender, etc.;
• Interests, such as activities, hobbies, etc.;
• What they purchase online and through other channels;
• Etc.

From the moment the user provides their data in the form enabled to join the subscription newsletter, the data obtained through Meta Ads shall be subject to this Privacy Policy. Under no circumstances shall the information from Meta be used for any other purpose.

“X” ADS

The provider’s website uses “X” Ads, which is “X”’s advertising platform. It allows campaigns and advertisements to be created. When creating an advertisement, the audience may be segmented by:

• Location;
• Demographic data, such as age, gender, etc.;
• Interests, such as activities, hobbies, etc.;
• What they purchase online and through other channels;
• Etc.

From the moment the user provides their data in the form enabled to join the subscription newsletter, the data obtained through “X” Ads shall be subject to this Privacy Policy. Under no circumstances shall the information from “X” be used for any other purpose.

GOOGLE ADWORDS

AdWords is a Google platform intended for ADVERTISERS who wish to advertise on GOOGLE. The provider uses Google AdWords, which is Google’s advertising platform. It allows campaigns and advertisements to be created and shown on other websites. When creating an advertisement, the audience may be segmented by:

• Location;
• Demographic data, such as age, gender, etc.;
• Interests, such as activities, hobbies, etc.;
• What they purchase online and through other channels;
• Etc.

From the moment the user provides their data in the form enabled to join the subscription newsletter, the data obtained through Google AdWords shall be subject to this Privacy Policy. Under no circumstances shall the information from Google be used for any other purpose.

The provider may select and publish customer testimonials on the Services. These testimonials may contain personally identifiable information, such as their name and/or city, state or country in which they live. If you wish your name or testimonial to be removed or deleted from the website, you must contact the provider using the contact details indicated above.

GOOGLE SIGNALS

Google Signals is a remarketing application developed by Google which, in its operation, is linked to Google Analytics so that the information on visits collected by the website is associated with users who have logged in and who have expressly consented to this functionality for the purpose of personalising advertisements.

The ad personalisation provided by Google Signals consists of the possibility of locating end users, recording the history of searches and requests within the website, as well as recording whether the user has accessed the YouTube platform.

This application also helps us obtain aggregated and anonymised statistics on user behaviour through the different devices used to access our websites and to provide appropriate advertising.

Use of reCAPTCHA

This website uses the reCAPTCHA service provided by Google LLC for the purpose of protecting forms and preventing automated use, or spam. Within the framework of this service, the data controller is the owner of this website, while Google acts as the data processor. reCAPTCHA analyses user behaviour in order to determine whether the interaction is carried out by a natural person. To do this, it may collect data such as the IP address, browser information, operating system, mouse movements, time spent on the page and other interaction variables.

These data are processed on the basis of the controller’s legitimate interest in ensuring the security of the website and preventing malicious automated access.

Further information on data processing by Google is available at:

https://policies.google.com/privacy.

WHATSAPP

The processing of data carried out in relation to persons who make an enquiry through the WhatsApp account of FULL DIGITAL, S.L. shall be governed by this section, as well as by those terms of use, privacy policies and access regulations belonging to the application that apply in each case and that have been previously accepted by the user.

FULL DIGITAL, S.L. shall process your data for the purpose of properly managing your enquiry, as well as for any other purpose related to the administrative management of the service. Your data are shared with WhatsApp Ireland Limited, whose technical security measures ensure the confidentiality, integrity and availability of your information, as indicated in its own privacy policy. No further disclosures are envisaged, except where required by law or by court order.

Your data shall be retained for as long as the purpose for which they were obtained lasts and, once they are no longer necessary, they shall be duly blocked, archived and retained for the legally established period.

The use of the WhatsApp account of FULL DIGITAL, S.L. to send content other than that necessary to respond to the enquiry is prohibited, as is the sending of content that is unlawful under national or international regulations, that infringes the fundamental rights of persons and, in general, that contravenes the principles of legality, honesty, responsibility, protection of private life, consumer protection and intellectual and industrial property rights.

FULL DIGITAL, S.L. reserves the right to modify this policy in order to adapt it to legislative or jurisprudential developments.

The consent given, both for the processing and the transfer of the data of the data subjects, can be revoked at any time by notifying FULL DIGITAL, S.L. in the manner established in this Policy for exercising rights. This revocation will not have retroactive effect in any case.

In general, the relationships between FULL DIGITAL, S.L. and the Users of its telematic services, present on this website, are governed by Spanish law and jurisdiction, to which the parties expressly submit. The competent courts for the resolution of any disputes arising from or related to the use of the website shall be those located in the provider’s domicile (if the user is not considered a consumer under the TRLGDCU) or the user’s domicile (if the user is considered a consumer under the TRLGDCU).